梧桐文学

Part Ⅲ Workplace Practice(第1页)

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PartⅢractice

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DialogueA

(A:Shopassistant,B:er)

A:Ihelpyou?

B:Yes.Iboughtayourstoreaforsometime,butnowthecameradoesn’tworkproperly,it’snotfogatall!

________________(我想你们给我换一个).

&mehavealook.E’tworkwell!

It’saprodu,indeed!

B:Infact,Iuseditcarefullyandtookcareofitproperlybytheinstrubook.

&sagoodprote.________________(我能看一下收据吗)?

&is!

A:Oh,Iamsorry!

________________(它已经过了保修期).rovidetheaftersalesserviceforyou!

&’smyfault!

Butyoulookforthereyexpenditureinyourputer!

Asamatteroffact,I’mthememberofyourstore!

________________(我是你们的老客户了,能不能享有点特权呢)?

&ased!

Yes,andyouhaveagoodcreditexpenditureinourstore!

So,hmm…wegiveyethatwewillgiveareplatforyou!

B:Thanksfoodservidextrahelp!

A:It’smypleasure!

DialogueB

(A:erservicerepresentative,B:Mr.Wilson)

&yWaterServiayIhelpyoutoday?

B:I’mggmywaterbill.________________(我觉得你们上个月多收了我的钱).

A:I’msorrytohearthat.Whydoyouthinkweuch?

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